Website Terms & Conditions

1. About this website

This website provides general information about Champion Energy Consulting, our services and how we may assist with residential energy efficiency, thermal performance, NatHERS assessments, Whole of Home Assessments, Deemed to Satisfy Reports and related building compliance support.

The information on this website is provided for general guidance only. It is not intended to replace project-specific advice, formal assessment, regulatory advice, legal advice, building design advice or certification advice.

2. Use of this website

You may use this website for lawful purposes only.

You must not:

• use this website in a way that breaches any law or regulation;
• interfere with the operation, security or performance of the website;
• attempt to gain unauthorised access to the website, server or related systems;
• upload malicious code, viruses or harmful files;
• copy, reproduce or reuse website content without permission;
• submit false, misleading or incomplete information through our enquiry forms; or
• use this website in a way that may damage our business, reputation or systems.

3. Website information is general only

We take reasonable care to ensure the information on this website is accurate and current. However, building compliance requirements, energy efficiency standards, NatHERS requirements and Victorian building regulations may change over time.

Information on this website should not be relied on as a complete statement of your obligations or project requirements.

Before making decisions about a building project, renovation, design pathway or compliance requirement, you should obtain advice specific to your project, plans, location and approval pathway.

4. No guarantee of project outcome from website use

Reading information on this website or submitting an enquiry does not guarantee that:

• your project will meet compliance requirements;
• a particular NatHERS star rating will be achieved;
• a Deemed to Satisfy pathway will be available;
• a Whole of Home result will meet the required standard;
• your building surveyor, designer, architect, builder or council will accept a particular approach; or
• we will be able to provide services for your project.

Any project outcome depends on the specific plans, documentation, construction details, building fabric, glazing, orientation, services, regulatory pathway and other project-specific information.

5. Enquiries and quote requests

You may contact us through the website, email, phone or other listed contact methods.

When you submit an enquiry or quote request, you agree that the information you provide is accurate, complete and provided by a person authorised to make the enquiry.

We may request further information before confirming whether we can assist. This may include plans, specifications, site information, building details, consultant reports or other project documents.

Submitting an enquiry does not create a client relationship and does not oblige us to provide services.

6. supplied plans, documents and project information

If this website allows you to upload plans, documents or other project information, you are responsible for ensuring you have the right to provide those materials to us.

By submitting project documents, you confirm that:

• you are authorised to share the documents with us;
• the documents are accurate to the best of your knowledge;
• the documents do not infringe another person’s rights; and
• we may use the documents for the purpose of reviewing your enquiry, preparing a quote, providing services or communicating with you about the project.

We will handle personal information in accordance with our Privacy Policy.

7. Quotes, fees and service terms

Any quote we provide will be based on the information available to us at the time.

Unless otherwise stated in writing, quotes may be subject to change if:

• the project scope changes;
• plans or specifications are amended;
• additional assessment work is required;
• information provided to us is incomplete or inaccurate;
• urgent turnaround is requested;
• additional liaison or revision work is required; or
• regulatory or consultant requirements change.

Specific service terms, payment terms, inclusions, exclusions and turnaround times may be set out separately in our quote, proposal, engagement terms, invoice or email correspondence.

If there is any inconsistency between these Website Terms and Conditions and specific written terms we provide for a service, the specific written terms will apply to that service to the extent of the inconsistency.

8. Third-party consultants, authorities and decision-makers

Our work may interact with requirements or decisions made by other parties, including building surveyors, builders, designers, architects, councils, developers, assessors, consultants, regulators or software providers.

We are not responsible for decisions, delays, requirements, conduct, advice or omissions of third parties.

You are responsible for ensuring that all relevant professionals involved in your project review and rely on the appropriate documents for their role.

9. External links

This website may contain links to third-party websites, resources, regulators or industry information.

Those links are provided for convenience only. We do not control third-party websites and are not responsible for their content, accuracy, availability, security or privacy practices.

A link to another website does not mean we endorse that website or its operator.

10. Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to Champion Energy Consulting.

This includes text, page layouts, service descriptions, documents, downloads, graphics, branding, logos and other website materials.

You may view and download website content for personal or internal business reference only. You must not copy, reproduce, modify, publish, distribute, sell or commercially exploit any website content without our prior written permission.

11. Website availability and security

We aim to keep this website available and secure, but we do not guarantee uninterrupted access.

We may suspend, restrict or update the website at any time, including for maintenance, security, upgrades or operational reasons.

We do not guarantee that this website will be free from errors, viruses, cyber incidents or other harmful components. You are responsible for using appropriate security protections when accessing the website or downloading materials.

12. Privacy

Your use of this website may involve the collection and handling of personal information.

Our Privacy Policy explains how we collect, use, store and disclose personal information, including information submitted through enquiries, quote requests, email contact, analytics, cookies and uploaded documents.

You should read our Privacy Policy together with these Website Terms and Conditions.

13. Cookies and analytics

This website may use cookies, analytics tools and similar technologies to help us understand website performance, visitor behaviour and how people interact with our content.

You may be able to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

For more information, please refer to our Privacy Policy.

14. Limitation of liability

To the maximum extent permitted by law, Champion Energy Consulting is not liable for any loss, damage, cost or expense arising from:

• your use of, or reliance on, this website;
• errors, omissions or outdated information on this website;
• website interruptions or technical issues;
• third-party websites linked from this website;
• unauthorised access, cyber incidents or data transmission risks;
• decisions made without obtaining project-specific advice; or
• information supplied to us that is incomplete, inaccurate or not current.

Nothing in these terms excludes, restricts or modifies any rights, remedies or guarantees that cannot be excluded under Australian law.

15. Indemnity

You agree to indemnify Champion Energy Consulting against any loss, damage, cost, claim or expense arising from:

• your breach of these terms;
• your misuse of this website;
• information or documents you provide to us;
• your infringement of another person’s rights; or
• your unlawful conduct.

16. Changes to these terms

We may update these Website Terms and Conditions from time to time.

The updated version will be published on this website with a new effective date. Your continued use of the website after changes are published means you accept the updated terms.

17. Governing law

These Website Terms and Conditions are governed by the laws of Victoria, Australia.

You agree that the courts of Victoria and the courts entitled to hear appeals from those courts will have jurisdiction in relation to any dispute.

18. Contact us

If you have any questions about these Website Terms and Conditions, please contact us:

Champion Energy Consulting
Email: contactus@championenergyconsulting.com.au